Customer Support & FAQs

We're here to help! Here are answers to common questions. If you need more help, contact us:

  • Email:  support@lyftrs.com
  • Phone/WhatsApp: 9321545624

  • 1. Shipping & Delivery:
  • How long does shipping take?
    • Orders: 24-48 hours to process.
    • Standard: 5-7 business days.
    • Express: 2-3 business days (extra cost).
  • Do you ship internationally?
    • Yes, delivery times vary.
  • How do I track my order?
    • Tracking link sent by email/SMS.
    • Track on our site with your order ID.

2. Returns & Exchanges:

  • What's your return policy?
    • Returns: 7 days after delivery.
    • Items: Unused, unwashed, original packaging.
    • Refunds: 2-3 business days after we get the return.
  • Can I exchange an item?
    • Yes, for size.
    • If unavailable, we'll give store credit or a refund.
  • Is there a return shipping fee?
    • Free for defective/damaged items.
    • A small fee may apply for other returns.

3. Sizing & Fit:

  • How do I choose the right size?
    • Use our Size Guide.
    • Message us if unsure.
  • What if my order doesn't fit?
    • Exchange within 7 days.

4. Payments & Refunds:

  • What payment methods do you accept?
    • Cards, UPI, Net Banking, COD.
  • How long does a refund take?
    • 2-3 business days after we get the return.

5. Order Issues:

  • Can I cancel my order?
    • Yes, within 12 hours of placing it.
    • No cancellations after shipping.
  • I received a damaged/incorrect item. What do I do?
    • Email support@lyftrs.com with order details and images. We'll fix it.