Returns & Exchange Policy
- Returns or exchanges within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging with tags.
- No returns on worn, damaged (unless defective), or final sale items.
- There are no returns on accessories like yoga mats, support belts, and socks.
Process:
- Email - support@lyftrs.com with your order number, reason for return/exchange, and product images.
- Pack items securely with original tags.
- Our shipping partners will arrange pickup.
- For exchanges, replacement ships after the original item is received.
Refunds:
- Prepaid orders are refunded to the original payment method within 2-3 business days.
- COD orders are refunded as a store credit or bank transfer.
- Exchanges ship within 2 business days of receiving the original item.
Fees:
- Free returns for defective or incorrect items.
- A return shipping fee may apply to other returns.
Damaged/Incorrect Orders:
- Contact - support@lyftrs.com within 48 hours of delivery with the order number and product images.